Our Students

RESCHEDULING/RESERVATION/CANCELLATION

Due to the fact that we order supplies and pay our teachers based on student enrollment, refunds classes can not be offered in the case of missed classes. Refunds classes can only be offered if the studio cancels a class.

All purchases are final, there is no refunding policy. We understand that at times we may find ourselves in unexpected situations. However, if you find yourself unable to attend your scheduled session, contact us via phone or email 48 hours before to reschedule. Please be aware that as all lesson materials are pre-ordered and prepared for each student.

Although session cancellation at Himapan Singapore is quite rare, Himapan Singapore reserves the right to cancel classes or change instructor assignments and makes every effort to notify students in advance. If enrolment goals are not met, a course may be cancelled up to 48 hours before the first scheduled class. In the event of cancellation, a full refund or credit is granted. On occasion, a course start-date will be pushed back if enrolment goals are not met. In this instance, you will receive a credit for the price of the class that did not take place.

PRICING
Full payment is required in order to reserve a spot in the class of your choice. We accept Paypal via our online checkout payment.

PHOTOGRAPHS AND RECORDINGS
Himapan Singapore classes, events, parties and workshops may be recorded and photographed for marketing, website, social media, archival and/or other purposes. Such recording or photographing may include pictures of the attendees, individuals at our program or class participants. Your attendance at any class, party or event at Himapan Singapore shall be deemed your consent to appear in such programming and/or photographs without compensation or additional approval of any kind.

PRIVACY & SECURITY POLICY
Himapan Singapore does not and will not disclose customer names, email addresses, telephone numbers, credit card and any financial information, addresses or other personal information to any other party.

Keeping user personal information secure is a top priority for us. Personal information is private and confidential; accordingly, the information provided is stored in a secure location and is accessible only by designated employees, trained in the proper handling of customer information. Whenever Himapan should hire other organizations to provide support services, we will require them to conform to our privacy standards and allow us to audit them for compliance.

Using Your Information:

The personally identifiable information that you share with us is used for internal purposes such as:

     • Order history, status, tracking, and confirmation

     • Subscription services, e.g. catalogs and e-mail newsletters designed to inform you of new services and offers

     • Analyzing trends and statistics for internal use only

None of your personally identifiable information will be sold, shared, or rented to third parties. However, we may share your personal information with companies that perform services for us, such as registration, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, etc.

Individuals may remove themselves from our mailing list or email list at any time by e-mailing himapan.sg@gmail.com. Himapan Singapore website may contain links to other sites. Unless expressly stated otherwise, Himapan Singapore makes no representations whatsoever concerning the content of those sites. There are risks associated with using any information, software, or products found on the Internet, and Himapan Singapore cautions users to make sure that they understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet.

Personal information may be disclosed if required by law.

Himapan Singapore does not sell or license personal information.

SECURITY
We take a very active approach to combating fraud and theft, both with orders placed for our products and keeping your information safe and secure. It is a violation of State and Federal law to place orders under a false name or with an invalid or stolen credit card. We will take all steps possible to prosecute all people placing fraudulent orders to the fullest extent of the law possible. If we deem any order has a potential for fraud, we may require additional information to confirm the validity of your order.

Your personal information and payment information is always secure. We use the industry standard Secure Sockets Layer (SSL) to guarantee the security of your transactions and your information.

Our Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes. By using this site, you agree to the terms of our policy.